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Turnover …Turnaround: Creative Solutions for Child Welfare Agencies to Overcome Social Worker Turnover and Build the Capacity They Need
While social worker turnover has long been a challenge for child welfare agencies across the country, turnover is occurring now at levels never before seen. Unfortunately, agencies are struggling to fill those positions at a time when enrollment in social work baccalaureate programs is down resulting in a shortage of qualified workers entering the field; the nature of the work is emotionally demanding and draining, but even more so as cases are becoming more complex; and the challenges and hardships of the pandemic have forced many to reassess their career and the lifestyle they want to live, further contributing to what is being called “The Great Resignation.” For many agencies already struggling to meet daily demand with the resources they have, the social worker shortage further compounds the capacity crisis.

During this highly engaging roundtable discussion, our dynamic line-up of child welfare leaders from Oklahoma, Pennsylvania, the City of Alexandria, Virginia, and Montgomery County, Maryland, will tackle this timely topic. They will dive into the underlying cause of the staffing crisis; share their agencies’ staffing lessons learned; and offer creative, proven actions they have taken to strengthen retention, build the capacity they need, and turn around turnover.

Dr. Deborah Shropshire, Director of Child Welfare, Oklahoma Department of Human Services
Jon Rubin, Deputy Secretary, Pennsylvania Department of Human Services, Office of Children Youth and Families
Kate Garvey, Director Department of Community and Human Services, City of Alexandria, Virginia
Lisa Merkin, Administrator, Child Welfare Services Montgomery County, Maryland
Facilitator: Kelly Harder, Child Welfare Practice Lead, Change & Innovation Agency

Apr 6, 2022 03:00 PM in Eastern Time (US and Canada)

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